Shipping & Policies

Shipping

Processing time

The time I need to prepare an order for shipping varies. For details, see individual items.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment Options

Secure options
  • Accepts Etsy gift cards

Returns & Exchanges

I gladly accept returns and exchanges

Just contact me within: 14 days of delivery

Ship items back to me within: 30 days of delivery

I don't accept cancellations

But please contact me if you have any problems with your order.

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)

Conditions of return

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Frequently Asked Questions

Custom and personalised orders

We can and do build to the customers specific requests

Can we mix and match items from other kitchen islands

Yes you can certainly combine kitchen islands if for instance you like a wine rack but do not require the drawers etc we can create the kitchen island to suit your needs

Can I have my item finished in any colour

Yes we can paint your item in any farrow and ball or Craig and rose eggshell range paint finish

Sizing details

We can build your furniture to your specific size requests please contact to discuss

Cabinet hardware

We can fit cabinet handles or knobs etc to your requests

Sizing details

Please forward size requests for a quote